Reflections & stories
Ideas, experiences and learnings about education, technology and coexistence.
Showing 228 of 376 articles
The conversation that deserves more time: Automation and work
The conversation about automation should include the person doing the task. Late participation turns useful experience into resistance and makes correction more expensive.
Read article
What a screen cannot decide: Automation and work
A job score does not include a career. The easy-to-tell activity replaced relational contributions that sustained the team.
Read article
The problem is not technical, it is cultural: Automation and work
Productive culture can defeat any safeguard. Control existed in the organizational chart and disappeared under everyday incentives.
Read article
The responsibility that no one can delegate: Automation and work
The responsibility continues even if a system decides. The interface turned a debatable recommendation into authority and weakened the duty to review.
Read article
The future does not arrive the same for everyone: Automation and work
The technological transition does not reach the entire workforce equally. Presenting adaptation as an individual responsibility distributes opportunities according to time, money and job security.
Read article
The inequality that travels within the system: Automation and work
Inequality is amplified when surveillance falls on some positions. The precision of control depended less on necessity than on the workers' ability to resist.
Read article
What we lose when everything is automated: Automation and work
Tacit knowledge is lost when we only look at steps. Converting a procedure into rules can exclude signals learned through years of experience.
Read article
The human part that remains unresolved: Automation and work
Emotional labor remains after automating. The volume decreased while intensity, wear and need for recovery increased.
Read article
The error of confusing speed with progress: Automation and work
Speed can hide a repair queue. The average improved because the cost shifted towards difficult and less visible situations.
Read article
A technology that also speaks of power: Automation and work
The power to decide how work is organized. Automation not only executes instructions: it sets rhythms, categories and possibilities of claiming.
Read article
The border that has become blurred: Automation and work
The boundary between tool and companion becomes blurred. The conversational interface hid when it suggested, when it executed, and what information it depended on.
Read article
The detail that alters the entire discussion: Automation and work
The decision log is the detail that changes an automation. Without traceability it was not possible to explain, repair or know if a correction worked.
Read article