Showing 1–11 of 11 articles
What works for most people can exclude someone — looking beyond the screen: Technology and environment
Digital inclusion is also decided by time, devices, channels, and the ability to remedy harm. Designing for the average must not close rights or create more waste.
Read article
The exception reveals the quality of a system — when the journey does not work for everyone: Accessibility and inclusion
Exceptions show where a journey excludes; listening to them makes it possible to adjust, offer equivalent alternatives, and design with affected people.
Read article
A useful number can also lead us to the wrong place: when the journey does not work for everyone — Accessibility and inclusion
Accessibility metrics guide when interpreted with people, contexts, testing, and real barriers; alone, they can conceal exclusion.
Read article
Accepting does not always mean having been able to choose: when the journey does not work for everyone — Accessibility and inclusion
Accepting a digital journey does not prove there was a real choice: barriers, equivalent alternatives, autonomy, and co-design determine whether participation is possible.
Read article
The first question must arrive before the tool: when the journey does not work for everyone — Accessibility and inclusion
Before selecting a digital tool or journey, it is essential to understand access barriers, functional diversity, context, and the alternatives people need to participate.
Read article
What works for most people can exclude someone — when organisation affects life: Work, care and organisation
An apparently neutral rule can exclude because of disability, hours, care, language or resources. Inclusive design identifies barriers, provides alternatives and reviews its effects.
Read article
What works for most people can exclude someone — on and off the field: Sport and community
Rules, schedules, equipment, and apparently neutral messages can limit young people’s participation. Accessibility must be designed, reviewed, and discussed.
Read article
Safety begins when reporting an error is possible — when learning matters more than completion: Learning and technology
Psychological and digital safety makes it possible to report errors, failures, and incidents without humiliation, with clear repair and learning protocols.
Read article
What works for most people can exclude someone — when learning matters more than completion: Learning and technology
An educational or digital design built for most people can exclude part of the student body. Accessibility, real alternatives, and impact assessment make equity a verifiable practice.
Read article
What works for most people can exclude someone — when the group needs care: Digital coexistence
A seemingly neutral digital rule can shut out someone who needs more time, another channel, or a different way to participate. Alternatives, consultation, and repair make coexistence genuinely shared.
Read article
Why this also affects those who do not use technology: The school in the face of technological change
Digitalization affects families that do not use the platform.Posting to a channel does not guarantee access, understanding, or the ability to respond.
Read article