Reflections & stories
Ideas, experiences and learnings about education, technology and coexistence.
Showing 72 of 492 articles
Letter to the future: that progress never forgets who it serves: Public services designed from lived experience
Letter to the future: that progress never forgets who it serves. In public services designed from lived experience, for years, he had wondered what could be done before asking what he deserved to be done.
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The silent benefit deserves to be included in the evaluation: Public services designed from lived experience
The silent benefit deserves to be included in the evaluation. In public services designed from lived experience, visibility had been confused with value.
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The maintenance budget decides how long a promise lasts: Public services designed from lived experience
The maintenance budget decides how long a promise lasts. In public services designed from lived experience, investment celebrated beginnings and outsourced the deterioration.
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A critical and friendly team finds failures before damage: Public services designed from lived experience
A critical and friendly team finds fault before the damage. In public services designed from lived experience, the previous culture rewarded enthusiasm and left objections for too late.
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The question of justice changes who bears the cost: Public services designed from lived experience
The question of justice changes who bears the cost. In public services designed from lived experience, efficiency had concealed an unequal distribution of burdens and opportunities.
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An alternative without technology clarifies what value it brings: Public services designed from lived experience
An alternative without technology clarifies what value it brings. In public services designed from lived experience, the novelty had been compared with doing nothing, not with the best available alternative.
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The person who decides must be able to answer for the consequence: Public services designed from lived experience
The person who decides must be able to answer for the consequence. In public services designed from lived experience, responsibility had been diluted between functions without sufficient authority.
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The first thirty days reveal habits and costs: Public services designed from lived experience
The first thirty days reveal habits and costs. In public services designed from lived experience, the launch evaluation had come before the stable experience.
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Finding a counterexample protects against our own certainty: Public services designed from lived experience
Looking for a counter-example protects against our own certainty. In public services designed from lived experience, the team had gathered confirmations and called evidence to the absence of contradiction.
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The conversation at the door decides how we enter: Public services designed from lived experience
The conversation at the door decides how we enter. In public services designed from lived experience, the entrance was treated as protocol and not as part of the experience.
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Letter to the future: Never forget who it serves: Success without turning life into a showcase
Letter to the future: that progress never forgets who it serves. Successful without turning life into a showcase, for years he had wondered what could be done before asking what he deserved to be done.
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Silent Benefit deserves to be included in the evaluation: Success without turning life into a showcase
The silent benefit deserves to be included in the evaluation. In success without turning life into a showcase, visibility had been confused with courage.
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